Fortecho

WHAT IS FORTECHO INDUSTRY

Fortecho Industry is an active RFID solution for protecting, monitoring and managing both assets and personnel in a variety of industrial settings. These include data centres, construction sites, warehouses, and logistics companies, as well as the diverse environments of the entertainment, healthcare, and oil and gas industries. Fortecho Industry wirelessly monitors for theft, damage, and environmental change, and tracks the locations of assets or personnelall in real-time across multiple locations. We deploy a variety of fit-for-function sensors tailored to meet specialised needs, ranging from ATEX-approved tags for oil and gas environments to ruggedised motion sensors for outdoor construction sites, and from hypo-allergenic personnel tags for the healthcare industry to metal-optimised tags for data centres. Fortecho Industry is an end to end solution that will integrate seamlessly with your existing security infrastructure, including CCTV, SMS, VMS, radio and intruder detection systems.

Designed for...

Fortecho Industry works with some of the world’s leading data centres, construction sites, warehouses, and logistics companies. Some of our current partners include:

99.7% client retention rate over 15 years.

  • Track record: there has never been a single successful theft of any asset secured by the Fortecho Industry system.

  • Fully automated real-time audit of all assets 2,880 times a day.

  • Infrastructure checked 200 times a second.

  • Alarm raised if the health of the system is compromised.

  • 24/7 Operation: remains active during hours when typical ‘intruder detection’ systems are disabled.

  • Know where personnel are at a given moment in time.

  • 24/7 Remote access for backups, regular maintenance, and software support.

  • Fewer false alarms: our sophisticated sensors can tell the difference between harmless contact and attempted theft.

  • Does not require unreliable, inconsistent GPS/GPRS coverage.

100% wireless at asset level.

  • Assets are secure even as they move between locations.

  • Records and monitors for movement, theft attempts, location, accidental damage as well as temperature & relative humidity.

  • Asset-specific thresholds can be set to trigger alerts.

  • Tag form and functionality are designed for purpose—be it to monitor shipping crates, server racks, personnel or merchandise.

  • Sensor settings are remotely adjustable.

  • All assets can be managed and monitored from multiple PCs in different locations simultaneously; the assets can be managed from the office, while security monitors alarms from another location.

  • Integrates with most leading CCTV, intruder detection and Security Management Systems.

Invisible at room / floor level.

  • Sensors and receivers are usually completely hidden from view.

  • Receivers may be hidden behind walls, above ceilings or inside furnishings.

Dynamic, modular and fit-to-function.

  • Fit sensors quickly, easily and safely in a number of ways.

  • Minimal asset handling required.

  • Existing infrastructure is harnessed wherever possible to minimise disruption and unnecessary expenditure.

  • Network, Serial or Fibre infrastructure configurations available.

Highly sophisticated technology that’s simple to use.

  • Instant audible and visual alerts in realtime.

  • Graphical alarm messages for rapid interpretation, analysis and response.

  • Immediate email and/or pager alerts for owners, staff, security and personnel on the move.

  • Remote control of functionality and sensitivity of all sensors from the software means less handling, cost and potential for damage.

  • We provide comprehensive training to key personnel.

Immediate return on investment.

  • Reduced labour cost; fewer staff; lesser burden on primary workers.

  • Improved efficiency, leaner inventory, increased accuracy, and reduced distribution costs.

  • Accelerate speed of delivery.

  • Less employee time wasted on handling, logging, and looking for assets.

  • Tag batteries last between 4 and 11 years (model dependent).

  • Competitive pricing.

  • Payments can be made upfront or staggered over time.

  • Costs are rapidly amortised. Excellent lifetime value.

Case studies

MERLIN ENTERTAINMENTS

A MULTI-NATIONAL TELECOM COMPANY

HENRY BATH

CADOGAN TATE STORAGE

STUDIO TOUR

“Needing a flexible, additional level of security for assets in our warehouses, we turned to Fortecho Industry. It’s an enormous relief for us knowing our clients’ assets are safe and secure.”

Rohan Masson-Taylor, Founder & Chairman

Logos16

Join hundreds of leading art institutions and private collectors

Safeguard your art with FortechoTM today.

or Contact Sales: +44 (0)20 7736 3330

“When commodity prices were at a high we needed a fast, effective solution against metal theft. Fortecho Solutions provided us with the answer. If anything is moved in any warehouse in the world without permission, the Fortecho software immediately activates the CCTV monitors in our global HQ in London.”

Terry Hanley, Planning & Contingency Director

Henry Bath / Knightsbridge Guarding


“Suits of armour, weapons, ceramics, paintings… there are hundreds of valuable items, vulnerable to theft and damage by visitors. The Fortecho system invisibly protects it all, facilitating immediate analysis and response in the event of an emergency”

Liam Bartlett Head of Guest Operations

Warwick Castle / Merlin Entertainment


“With 5000 visitors a day, it’s impossible to manually monitor them all, so we opted for . Fortecho Solutions’ laser systems and tags alert floor-level staff the moment visitors touch or get too close to certain objects.”

Head of Facilities

Anonymous Film Studio Tour


THE SOFTWARE

The Fortecho Industry software is highly sophisticated but simple to use. The software controlling and monitoring the sensors is hosted on a PC in a control room or back-of-house area and may be integrated with preexisting security and video management systems. Some of the features include:

  • A powerful scheduling function: disable aspects of tag functionality ahead of time for planned relocation or cleaning of assets. Times can be input in advance to switch between different security protocols automatically.

  • The ability to deactivate tag alarm functionality temporarily at the click of a button, to allow for cleaning, movement, or transportation.

  • Detailed alarm / event history logs.

  • Strategic analysis of asset locations.

  • Objects / Containers on the move can be tracked—and rapidly fenced in.

  • Detailed asset information and images can be assigned to each item tagged in the system, enabling immediate recognition of the asset.

  • Tag sensitivity and functionality can be remotely altered and controlled.

  • Automatic alerts can be sent by email, pager or radio devices to key personnel.

  • The alert screens are designed to prioritise key assets and facilitate rapid verification and response to alarms.

  • Easily control multiple assets based on associated information (room, floor, building etc.)

  • May be used simultaneously on PCs in separate locations.

  • Secure access—4 tiers of access from Security Controller to Manager.

  • PCs and software are monitored for crashes.

  • Regular updates and improvements.



TO SEE A LIVE DEMO OF THE SOFTWARE IN ACTION, PLEASE CONTACT US.



TO SEE A LIVE DEMO OF THE SOFTWARE IN ACTION, PLEASE CONTACT US.

ENVIRONMENT MONITORING MODULE

Our environmental monitoring module is a popular extension to the core Fortecho Industry system. Unlike traditional climate-monitoring systems, our miniature T/rH wireless sensors monitor temperature and relative humidity at the exact location of the asseton, next to, or even inside the object. With real-time accurate monitoring, sophisticated reporting tools, customisable alerts and the most granular data capture on the market, the comprehensive Fortecho environmental pack is perfectly suited for computer servers and other assets affected by non-optimal climate conditions. It allows monitoring for spoilage of perishables, dangerous temperature changes in server farms, seal effectiveness in containers, and in dozens of other scenarios vulnerable to changes in temperature and humidity.

List of main features:

  • Accurate to 0.1 degrees celsius and 0.1% relative humidity.

  • Climate data captured every 60 seconds.

  • Model changes in the environment and perform comparative studies.

  • Graphically analyse and share the data with key personnel.

  • Alerts for exceeding max / min temperature and relative humidity parameters.

  • Alerts for temperature / relative humidity changing too quickly.

  • Choose from preconfigured thresholds based on certain materials, or create your own based on the needs of a particular asset.

  • Environmental tag tamper function allows detection of unauthorised access to display cases, cabinets and rooms.

  • Miniature tags may be placed on assets and inside objects.

  • Tag battery life of 3 years+

  • Specialist form factor - 38 x 43 x 13 mm / 86 x 54 x 6.5 mm.



TO SEE A LIVE DEMO OF THE SOFTWARE IN ACTION, PLEASE CONTACT US.

SENSORS

A core component of Fortecho Industry, our sensors come in a wide variety of forms and serve an array of functions. Typically, the sensors are flat-form, miniature tags, though we also employ lasers, people counters, and proximity detectors. Our Industry tags are designed for the environment and objects they work withoften ruggedized, waterproofed, and with superior on-metal performance. All sensors are extremely easy to attach and/or wear, andwith market-leading battery performance (10+ year battery life beaconing every 30 seconds for some)offer extraordinary longevity and return on investment.


Server Farms

Our active RFID tags, which are optimised for metalized environments and ultrasonically sealed, it’s possible to wirelessly monitor thousands of servers, racks, routers and switches simultaneously at object level. Motion-sensors and tamper switches prevent unauthorised removal; miniature temperature and humidity tags monitor the microclimate at the exact location of each unit and send alerts if conditions become unsuitable; and all tags monitor the location of assets, making retrieval and replacement of failing hardware more efficient.

Motion-sensing Server Tag

Our IS-TGAIKIN object tag detects movement, removal and location, and is easily attached to a variety of objects using specially-formulated VHB adhesives.

  • Raised antenna for improved on-metal performance.
  • Co-exists easily with existing WiFi, NFC and Bluetooth technologies.
  • Ultra-low power consumption.
  • Anti-tamper and anti-movement alert function.
  • No false alarms.
  • Discrete, compact form factor.
  • 5 year battery life, transmits every 15 seconds.
  • 38 x 35 x 12 mm.

Micro-Climate Monitoring Tag

With a calibration-free digital sensor and a compact, discrete form factor, the wireless IS-TGAITH tag can be deployed at any location where temperature/ humidity is critical.

  • Accurate to 0.1°C and 0.1% humidity.
  • Data captured every 15 secondsthe best granularity from any wireless sensor on the market.
  • Raised antenna for improved on-metal performance.
  • Co-exists easily with existing WiFi, NFC and Bluetooth technologies.
  • Ultra-low power consumption.
  • Anti-tamper alert function.
  • 5 year battery life, transmits every 15 seconds.
  • 38 x 35 x 12 mm.

Ruggedized Vibration-sensing Server Tag

Our IS-TGAMS object tag detects vibration, removal and location, and can be easily attached to a variety of objects using a range of attachment methods.

  • Raised antenna for improved on-metal performance.
  • Co-exists easily with existing WiFi, NFC and Bluetooth technologies.
  • Ultra-low power consumption.
  • Anti-tamper and vibration / touch alert function.
  • Flanges for screw / nail / cable-tie attachment.
  • 5 year battery life, transmits every 15 seconds.
  • 68 x 36 x 16 mm in IP67 Industrialised Housing.

Construction Sites

We offer a combination of sensors for machinery, tools, and construction workers whichpaired with the Fortecho Industry softwareensures optimum safety and visibility in any construction environment.

Wearable Personnel Tag

The IS-TGMW tag may be worn around the neck, on the wrist, or integrated into PPE gear (helmets, high vis. vests, etc.) to enable rapid location of employees and contractors in real-time, and to raise alarms or shut down power upon worker proximity to dangerous equipment.

  • Easy and comfortable to wear.
  • Disposable hypo-allergenic straps.
  • Aesthetic design.
  • 3 year battery life at 15 second transmission rate.

People Counter - Volumetric Object Surveillor (VOS)

For accurate tailgating detection and people-counting into and out of the site, our VOS analyses changes in infrared light reflectivity within a 3D volume surrounding objects from above. Tracks people density in key zones.  

  • Various overhead mounting options.
  • Excellent variable light performance.
  • Semi-automatic calibration.
  • Integrated with our IS-TGIO 3rd party tag for wireless alerts.
  • Max. monitoring height of 5m gives detection area of  3.2m x 1.6m.

Ruggedized Outdoor Asset Tag

The IS-TGAKIN is a ruggedized asset tag that detects movement, removal and location, and can be easily attached to a variety of objects, tools and machinery using either screws, nails, VHB adhesive or cable ties.

  • IP67-rated Industrialised Housing.
  • Anti-tamper alert option.
  • Ultra-low power consumption.
  • Optimised for on-metal performance.
  • 5 year battery life, transmitting every 15 seconds.
  • 3 axial accelerometer and alarm reporting.
  • 68 x 36 x 16 mm.

Wireless PIR

Low cost, long-range and portable, the IS-EX35R detects volumetric interferenceuseful for temporarily controlling access to a space.

  • 70 x 114 x 67 mm unit dimensions.
  • Max. Narrow Coverage: 17 x 1.7m.
  • Max. Wide Coverage: 11m x 11.85m.
  • Optional Multi-angle mounting bracket.

Oil and Gas

To monitor important assets, machinery and personnel we deploy a combination of wireless active RFID tags. Designed either to be worn or attached to assets of all shapes and sizes, these tags are ruggedized, and are optimised to excel in metalized environments. With Fortecho Industry software able to run on multiple screens simultaneously, it’s possible to audit all tagged workers and assets rapidly and in real time for effective location, mustering, and evacuation.

Outdoor Ruggedized Asset Tag

The IS-TGAKIN is a ruggedized object tag that detects movement, removal and locationeasily attached to a variety of objects using either screws, nails, a VHB adhesive, or cable ties.

  • IP67 rated Industrialised Housing.
  • ATEX Zone 0, IECEx and Intrinsically Safe Certified.
  • Ultra-low power consumption.
  • Anti-tamper alert option.
  • Optimised for on-metal performance.
  • 5 year battery life, transmitting every 15 seconds.
  • 3 axial accelerometer with X,Y,Z and alarm reporting.
  • 68 x 36 x 16 mm.

Personnel Tag

The IS-TGPHZ Active Personnel Tag is an essential component of a Worker Safety and Efficiency solution where real-time visibility of personnel is requireda critical factor in hazardous environments. The tag has been used extensively within the manufacturing, mining, construction and logistics sectors. Worker Safety Solutions can address a multitude of health and safety and regulatory compliance requirements such as emergency evacuation monitoring, dynamic mustering, distress alerting, proximity alerting and access control.

  • Oil & gas certified.
  • Mining certified.
  • ATEX Zone 0, IECEx and Intrinsically Safe Certified.
  • Optional integrated Passive Technology including HID & UHF GEN2.
  • Optional motion sensor.
  • Omni-directional antenna technology.
  • Ultra-low power consumption.

Panic Alarm Fob

The IS-TGF Panic alarm key fob tracks personnel location and raises silent alarms for rapid response in emergencies.

  • 2 push-button alarms.
  • Transmits health and location beacon every 15 seconds.
  • Can operate in either wake or sleep mode, when there is no beacon rate.
  • Flashing LED on alarm.
  • Long battery life.
  • Replaceable battery.

Wearable Personnel Tag

The IS-TGMW tag may be worn around the neck or on the wrist to enable rapid location of employees and contractors in real-time.

  • Easy and comfortable to wear.
  • Disposable hypo-allergenic straps.
  • Aesthetic design.
  • 3 year battery life at 15 second transmission rate.

Warehouse Inventory Tracking & Protection

Our warehousing application uses versatile rugged sensors, with multiple attachment methods and long read ranges (150m+). Using motion-sensing tags on high value/importance products and machinery, and our industry-leading miniature microclimate tags, our system enables continuous real-time product identification, location and monitoring of product condition. Multiple microclimate tags may be positioned on metal racks, or in storage, on or among perishable produce or climate-sensitive items (pharmaceutical, food and health goods), to detect damage while ensuring optimal conditions at each step of their transport cycle.

Micro-Climate Sensing Object Tag

The IS-TGAITH is a calibration-free digital sensor, in a compact discrete form factor. Essential for monitoring the location and temperature/humidity at critical locations for fresh produce and delicate items.

  • Accurate to 0.1°C and 0.1% humidity.
  • Data captured every 15 seconds – the best granularity from any wireless sensor on the market.
  • Raised antenna for improved on-metal performance.
  • Co-exists easily with existing WiFi, NFC and Bluetooth technologies.
  • Ultra low power consumption.
  • Anti-tamper alert function.
  • 5 year battery life.
  • 38 x 35 x 12 mm.

Ruggedized Motion-Sensing Asset Tag

The IS-TGAKIN is a ruggedized object tag that detects movement, removal and location – easily attached to a variety of containers and packaging using either VHB adhesives, screws, or cable ties.

  • IP67 rated waterproof Industrialised Housing.
  • Ultra low power consumption.
  • Anti-tamper alert option.
  • Optimised for on-metal performance.
  • 5 year battery life, transmitting every 15 seconds.
  • 3 axial accelerometer with X,Y,Z and alarm reporting.
  • 10 point adjustable sensitivity.
  • 68 x 36 x 16 mm.

Vibration-Sensing Asset Tag

The IS-TGAIMS is a versatile object tag that detects touch, removal, unauthorised door/case opening and location – easily attached to a variety of containers and packaging using a VHB adhesive. Excellent for security and strategic planning of product location.

  • Ultra low power consumption, long range transmitter.
  • Vibration-sensor.
  • Anti-tamper alert option.
  • Optimised for on-metal performance.
  • 5 year battery life, transmitting every 15 seconds.
  • Operating temperature -30°C to +60°C.

Logistics

Our logistics-oriented sensors are designed to be flexible, versatile and easy to attach to a variety of assets in the supply chain. Fortecho Industry utilizes a network of long range RFID receivers that communicate with Active RFID tags on the ground. Adaptable multi-function tags attach easily onto [or inside] cargo containers, pallets, crates, vehicles, and more for optimum visibility of real-time asset movement and preventing spoilage.

Outdoor Ruggedized Container Tag

The IS-TGAKIN is a ruggedized object tag that detects movement, removal and location – easily attached to a variety of containers and packaging using either VHB adhesives, screws, or cable ties.

  • IP67 rated waterproof Industrialised Housing.
  • Ultra low power consumption.
  • Anti-tamper alert option.
  • Optimised for on-metal performance.
  • 5 year battery life, transmitting every 15 seconds.
  • 3 axial accelerometer with X,Y,Z and alarm reporting.
  • 10 point adjustable sensitivity.

Micro-Climate Tags

The IS-TGAITH and IS-TGPTH is a calibration-free digital sensor, in a compact discrete form factor. Essential tags for monitoring the location and temperature/humidity at critical locations for fresh produce, delicate items and container seal status.

  • Accurate to 0.1°C and 0.1% humidity.
  • Data captured every 15 seconds – the best granularity from any wireless sensor on the market.
  • Raised antenna for improved on-metal performance.
  • Co-exists easily with existing WiFi, NFC and Bluetooth technologies.
  • Ultra low power consumption.
  • Anti-tamper alert function.
  • 5 year battery life.
  • 38 x 35 x 12 mm or 84 x 54 x 6.5 mm.

Slimline Motion-Sensing Tag

The IS-TGPKIN is a high performance accelerometer/motion-sensing tag, in a compact discrete form factor. Using the IS-TGPWAL tamper wallet, it is easily attached onto smaller assets in transit or storage.

  • 3 axial accelerometer with X,Y,Z and alarm reporting.
  • Co-exists easily with existing WiFi, NFC and Bluetooth technologies.
  • Ultra low power consumption.
  • Anti-tamper alert function.
  • 7+ year best-in-class battery life, transmits every 15 seconds.
  • 84 x 54 x 6.5 mm.

Entertainment

Optimising visitor viewing experience, efficient people flow and security in dynamic ‘tour’ environments is a challenge. To count visitors, track the relative popularity of certain zones and to ensure that all those who enter also leave, we deploy sophisticated people counters, capable of detecting tailgating. For deterring the overly curious, or opportunistic thieves we use a combination of programmable curtain lasers, wireless PIR sensors and sounders that send local alarms when visitors get close to objects, and notify security when even closer. Props and the set itself are protected directly using miniature wireless tags that send real-time alerts to security and floor-level staff via radios, pagers and the Fortecho Industry software.

Laser Scanners

Our IS-LZR600 has programmable proximity / approach detection and entrance protection for millimetre accurate time-of-flight performance.

  • 25m x 25m detection range.
  • Easy to retrofit.
  • Wireless alerts.
  • No external illumination required.
  • 4x planes covering a given height, width and depth.
  • Programmable dead-zones ignore doorways, guard stations etc.
  • Night and Day modes.  

Wireless PIR

Low cost, long-range and portable, the IS-EX35R detects volumetric interference – useful for temporarily controlling access to a room, or for alerting staff when visitors get too close to objects.

  • 70 x 114 x 67 mm unit dimensions.
  • Max. narrow coverage: 17 x 1.7m.
  • Max. wide coverage: 11m x 11.85m.
  • Optional Multi-angle mounting bracket.

VOS - Volumetric Object Surveillor

For people counting, tailgating prevention and object protection. Analyses changes in infrared light reflectivity within a 3D volume surrounding objects from above. It detects any physical approach within a three-dimensional space or any movement or alteration of an object therein.

  • Aesthetic overhead mounting options.
  • Excellent variable light performance.
  • Multiple early alarm zones programmable.
  • Semi-automatic calibration.
  • Integrated with our IS-TGIO 3rd party tag for wireless alerts.
  • Max. monitoring height of 5m gives detection area of  3.2m x 1.6m.

Motion-Sensing Slimline Tag

Our IS-TGPKIN tag for 2D flat objects, clothing and fabric detects planar movement in any direction. If an object is moved vertically or horizontally (during, for example, attempted removal from the wall) the tag will immediately trigger alerts.

  • Ultra long 7+ year battery life at 15 second beacon rate.
  • 3 axial accelerometer with X,Y,Z, and alarm reporting.
  • Anti-tamper option.
  • Low-battery alarm.
  • Credit card sized: 86 x 54 x 6mm
  • 10 point adjustable sensitivity.

Vibration-sensing Object / Case Tag

The IS-TGAIMS detects vibration within parameters of sensitivity set by the user. If a display case or object is touched, illegally opened, attacked, or otherwise disturbed, the tag will immediately trigger alerts.

  • 38 x 34 x 13 mm.
  • 15g.
  • Detects attack, unauthorised access, and case tilt.
  • Optimised for use on metal objects.

Panic Alarm Fob

The IS-TGF key fob tracks personnel location and raises silent alarms for rapid response in emergencies.

  • Flashing LED on alarm.
  • Long battery life. 15s transmit.
  • Replaceable battery.
  • 2 Push button alarms.
  • Can operate in sleep/wake modes. When asleep, there is no beacon rate.

RECEIVERS


Sensors communicate wirelessly with RFID Receivers or ‘Readers’ at distances of 15-70m indoors, or up to 200m outdoors. These receivers communicate directly with the Fortecho software. A number of receivers create a networked cocoon of RFID coverage within which all assets are monitored. Tags communicate at 433.92 MHz allowing encoded messages to penetrate most materials (including walls, floors and ceilings). Receivers may therefore be positioned back-of-house or hidden inside or behind walls and furniture, though some of our clients prefer to mount them in front of house areas as a visual deterrent to would-be thieves. Only a few receivers are required to cover any given space. Receivers are interrogated 200 times/ second by the software for failure/ disruption/ RF Jamming. We offer two receiver options: serial (IS-RX210) and Ethernet PoE (IS-RX1310) .

Serial IS-RX210 Receiver

Operating independently of your network, the IS-RX210 is a serial receiver that communicates with the processing PC via one or more hubs connected via Cat5 or Cat6 cabling. These receivers may use pre-existing cabling and may be daisy-chained to one another for ease of cabling. Each Fortecho Hub can support up to 10 receivers and requires a local power supply. 

 

  • Singular use or as part of multiple reader daisy-chain network.
  • Easy-remote configuration.
  • Supports RS233, RS485 and USB connection.
  • Supports wide variety of antennas to achieve custom coverage areas.
  • Deployable in all major countries.
  • Anti-jamming technology.  
  • 105 x 58 x 28 mm (out of weather-proof security housing).
  • Max. power consumption 20 ma.

 

PoE IS-RX1310 Receiver

Our latest receiver, the IS-RX1310 is a PoE Ethernet device, which is more robust and features the latest in cutting-edge security. It has its own IP address and communicates directly with the operating PC over the site’s [dedicated] network. It doesn’t require any additional hardware, is easy to service, and in the unlikely event of the receiver being compromised other receivers nearby are not affected and can shoulder the burden.

 

  • Provides WiFi, LAN or LAN PoE connectivity.
  • Instant reporting of tags.
  • Operates independently of other receivers.
  • Compatible with the latest security protocols.
  • Supports wide variety of antennas to achieve custom coverage areas.
  • Deployable in all major countries.
  • Anti-jamming technology.  
  • 125 x 80 x 30 mm (out of weather-proof security housing)
  • PoE: 2.5W.

 

SOFTWARE INTERFACES


Fortecho integrates with most intruder detection, CCTV, TETRA radio, security management (SMS) and video management (VMS) software systems. This means consolidated alarms, fewer screens, fewer cables, automatic activation and control of CCTV cameras, real-time asset alarm information overlaying video footage and more.

Alarms can be presented with the following information: Asset type or object image, Asset or object information, location image, alarm priority, event timings, suggested action, reader information and floor map, alarm data transmitted to pagers and/or security radios, and zonal tracking function.

OPC DA 2.0 Server

CG1 NVR System

TCP/IP XML Zenitel

ASCII Third Party

TCP/IP SMS XML

INTEGRATED TECHNOLOGIES


FAQ's


SALES & PLANNING QUESTIONS

  • How do I get a quote?

    The best way to get a quote is via a form on the Contact Us page. To give an accurate quote, we must get some basic information from you on what types of assets you need to protect, quantities, level of integration and an understanding of your requirements and the space in question. Working from floor plans can be extremely helpful at this stage. Due to the nature of the application, we appreciate the sensitivity of this information and encourage the signing of mutual non-disclosure agreements (NDAs) which we can provide.

  • Why is there no price list?
  • Does Fortecho Solutions provide the processing PC(s)?
  • What differentiates Fortecho Industry from other RFID Solutions?

GENERAL QUESTIONS

  • What happens when power is lost in the building?

    Our system runs off a UPS battery backup, which provides power for at least 20 hours.

  • Tracking movement with RFID? What happens when tagged assets leave a building?
  • Is it possible to be notified of alarms remotely?
  • Can Fortecho Industry integrate with other asset management systems?
  • Is it possible to protect assets across multiple sites?
  • How many assets can Fortecho Industry protect?

RUNNING THE SYSTEM QUESTIONS

  • Who manages the Fortecho™ Industry system internally?

    Most processes are automated, so once an asset is tagged minimal management is required. IT/Security/Facilities/Operations Staff may prefer to rely on their suppliers or an internal rollout team for asset tagging, though Fortecho Solutions also offers a tagging and registration service.

    Fortecho Industry benefits various internal departments and is networkable; it only shows information specific to the department’s needs. Security controllers have limited access to the software, and really only react to security/safety alerts or monitor the flow of assets through a protected area. Once Fortecho Industry is installed, Registrars and Auditors may print out what is in and what is out of the building on any given day and make that information available to other departments for an up-to-date accurate balance sheet.

  • Can I change tag batteries myself?
  • How are tags attached?

SERVICE & MAINTENANCE QUESTIONS

  • Does Fortecho Solutions offer annual maintenance and support?

    Yes. We offer annual software support which includes upgrades, system health-checks, remote monitoring and diagnosis, as well as online support.

    We also offer annual hardware maintenance, which includes corrective and preventive maintenance, as well as the repairing or replacing of all equipment that through fair wear and tear become unserviceable. With our help, your security/electrical systems installer may manage the hardware maintenance going forwards.

  • What maintenance is needed?
  • Is there a warranty on Fortecho Industry Hardware?

TECHNICAL QUESTIONS

  • Will pre-existing wireless systems interfere with Fortecho Industry?

    No. Our hardware operates at 433.92 MHz with communication taking place over specific encoded protocols. WiFi (at a much higher frequency), NFC, Bluetooth and the vast majority of other Radio systems do not have an impact.

  • Do sensors need to be positioned in line-of-sight of the receivers?
  • How accurately can Fortecho Industry locate an asset?
  • What technology do you use?
  • What are RFID tag read ranges?
  • Can I monitor tag battery life?
  • What types of alarms are there?
  • What is a tamper alarm?
  • Why not GPS/GPRS?
  • Do the tags affect IT equipment and other electronics in any way?
  • Can tags be mounted internally into server equipment?
  • “What are the temperature parameters of the tags?”

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